![]() ![]() But, if the feedback goes completely unchecked, then untrue, rude, or vague feedback could become normalized, accepted behavior in your company. If you dismiss the feedback too readily or respond negatively to it, you’re likely to discourage that person (and the rest of your team) from ever voicing their honest opinion to you again. Given that how you receive feedback as a leader sets the tone of openness and honesty in your company, this is especially challenging. How in the world are you supposed to possibly receive them well? These three types of bullshit feedback - the poorly delivered, the untrue, and the unclear - are insanely frustrating to be on the receiving end. There aren’t any examples or specifics to back up what she or he is saying. The feedback is vague, unclear or supremely subjective. You can’t tell if the feedback is true or not. ![]() The other person doesn’t have the full picture or was misinformed about something. Or she or he is overly snappy, harsh, and rude. The other person complains and makes it a bitch-session. (This is case of the CEO’s situation I just described). How was she supposed to take this feedback? It felt like bullshit.īullshit feedback usually comes in one of three forms… The feedback is true - but the delivery is off. But she also didn’t want sweeping, inflammatory remarks to be seen as well-received by the employee. The CEO was conflicted about how to react to the feedback: She didn’t want to come off as being defensive to her employee. ![]() I recently spoke with a CEO who told me she received feedback from an employee who proclaimed, “ This company doesn’t care about parents.” The employee then proceeded to gripe about the lack of maternity and paternity benefits.Īdmittedly, the CEO agreed that the company’s maternity and paternity leave policies could be improved… But she was livid about the broad accusation that “ this company doesn’t care about parents.” What an unfair generalization. The feedback we receive can sometimes feel like bullshit. Here are some sample responses to the 3 types of negative feedback that are most infuriating to hear. ![]()
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